Alou Special Deals

Customer Service Action Form

Benefits: The attached file contains a simple, easy-to-use form designed to aid in the quick resolution of customer service problems. It will help prevent customer problems from falling through the cracks, provide for an orderly hand-off to someone who can address the matter, and help you establish fool-proof procedures that ensure prompt action is taken when a customer is unhappy with the products or services received. You can quickly customize the form to reflect the work flow of your company.

File Description: The file contains a one-page action form. The file is in rich text format (RTF) that is suitable for use with most word processing programs used in the Windows environment.

Customer service action form

Special Features: The customer service action form features the following:

• Easy-to-fill out format, including separate fields for description of the problem, action taken, recommended next steps, and routing.
• Quickly customizable to reflect your company's products, services, and work flow.

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